Return Policy

RETURN POLICY


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

EXCHANGE AND RETURNS 

All returns/exchange must be postmarked within four (4) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

  • Exchange can be done with the same product for size once; subject to availability.
  • If the size needed is not available, we will issue you a refund.
  • To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 
  • To start an exchange, you can contact us at hello@niyaan.store


RETURN PROCESS

To return an item, place the item securely in its original packaging, and mail your return to hello@niyaan.store .All returned items must be in new and unused condition, with all original tags and labels attached.

You may also use the prepaid shipping label enclosed with your package.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least eight (8) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Email :hello@niyaan.store

Phone Number :+91 9310400268

Please Note

  • The clothing item must typically be unworn, unwashed, and with tags attached to be eligible for return
  • Customers may need to provide a receipt or proof of purchase for the return to be processed.

Non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

 


QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+91 9310400268
hello@niyaan.store